Customer Loyalty Program

Social
Loyalty

Widgets
and Plugins

Smart Auto Responders

Customer
Engagement

Detailed
Tracking

Customers love to share and celebrate their activities across many social networks. Encouraging dedicated loyalty through social recognition, bonuses on social referrals, and relevant and fun social media notifications are the central features of our social approach to loyalty programs. Whether a loyalty reward is recognition, items of value, or an experience your customers will never forget, publicly announcing and sharing rewards solidifies a long-term relationship.

With our loyalty program’s mash-up widgets and single sign-on plugins, you can easily integrate order tracking, loyalty points summary views, store credits, reward gift cards, and loyalty program reward notifications directly within your current shopping flow and user accounts, without any special programming from your IT team. You will be able to define and optimize loyalty program offers, rewards, promotions, and notifications that match the interests of your customers.

We realize that the success of a loyalty program is as much about getting your customers excited about rewards and savings as it is about being able to tailor your marketing promotions to your users' profiles. From triggers based on purchases and missed purchases, to activities directed towards special promotions, NextBee will help you configure and deliver compelling automatic messages for your loyalty program that will inspire your customers to action.

Engaging and fun with great rewards - that's how your loyalty program users will describe their experience. For us, loyalty is about inspiring feelings of delight and joy in your customers so they remember their experiences with you, and are even driven to share those experiences with friends and family, through either informal conversations or social media posts. These are activities that generate the only success metric that really counts in a loyalty rewards program - sales.

Your loyalty program will provide you with access to an abundance of metrics. From how many customers have joined your loyalty rewards program, to where each user stands with their loyalty points, to tracking popular rewards, which offers entice the greatest response, and even to how many of your loyal customers have recruited new friends to shop on your site. This data is easily exported and seamlessly integrated with nearly any current CRM system.